Privacy Policy

General & Legal Framework

Welcome to Fungura ("Fungura", "we", "our", or "us"). Fungura is India's Mushroom Nutrition Company, committed to bringing Nature's Protein for Every Home through premium mushroom-based nutrition while supporting sustainable agriculture and empowering Indian farmers.

Your privacy is important to us. We are committed to protecting your personal information and maintaining transparency in how we collect, process, store, and safeguard your data when you interact with our website, mobile experiences, customer support, AI assistant, social media channels, or purchase our products.

This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, your rights, and how you can contact us regarding privacy concerns. It applies to all users who visit, browse, register, communicate with, purchase from, or otherwise interact with the Fungura website, mobile applications, WhatsApp Business, AI-powered chatbot, customer support channels, newsletters, promotions, and related digital services (the "Platform").

Our Commitment

At Fungura, we believe trust is as important as nutrition. Just as we carefully source every mushroom from trusted farming partners, we are equally committed to handling your personal information responsibly, securely, and transparently. We do not sell your personal information. We collect only the information necessary to provide our services, improve your experience, fulfil your orders, and comply with applicable legal obligations.

Acceptance of this Privacy Policy

By accessing or using our Platform, placing an order, creating an account, subscribing to our newsletter, interacting with our AI assistant, or otherwise providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and processing of your information as described herein, subject to applicable law. If you do not agree, please discontinue use of our Platform.

Applicable Laws

This Privacy Policy has been prepared in accordance with applicable Indian laws including, where relevant:

• Digital Personal Data Protection Act, 2023 (DPDP Act)
• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Consumer Protection (E-Commerce) Rules, 2020
• Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (where applicable)
• Any other applicable laws, regulations, notifications, or governmental guidelines governing personal data processing in India.

Nothing in this Privacy Policy shall limit any rights available to you under applicable law.

Scope of this Policy

This Privacy Policy applies to personal information collected through the Fungura website, online store, customer account, WhatsApp Business, AI Chat Assistant ("Fungi"), newsletter subscription, product registration, promotional campaigns, customer surveys, customer support, distributor and retailer enquiries, farmer partnership applications, social media interactions, and events or product sampling activities. It also applies to information collected through cookies, analytics technologies, and similar tools.

Our Business

Fungura develops, manufactures, markets, and distributes premium mushroom-based food products and natural nutrition solutions. Our products help consumers conveniently incorporate mushroom nutrition into everyday meals while supporting responsible farming practices and reducing agricultural waste. Services include online product sales, educational nutrition content, recipes and cooking guidance, subscription services, customer support, retail and distributor partnerships, farmer engagement programs, community initiatives, and digital wellness content.

Changes to this Privacy Policy

As our business grows, this Privacy Policy may be updated to reflect changes in our services, legal and regulatory updates, new technologies, security improvements, and customer feedback. Whenever material changes are made, the updated Privacy Policy will be published here along with the revised "Last Updated" date. Where required by law, we may notify users through email or other communication channels. Your continued use after such updates constitutes acceptance.

Electronic Record

This Privacy Policy constitutes an electronic record in accordance with the Information Technology Act, 2000 and applicable rules. This document does not require physical or digital signatures and shall be deemed legally valid and enforceable.

Contact

For any privacy-related concerns, requests, or questions:

Fungura
Customer Support: support@fungura.com
Website: www.fungura.com